Devon residents warned some may lose water supply as drought goes on

Residents and businesses across Devon have been urged to cut water use and warned some might face temporary lose of water if the severe drought affecting the county becomes any worse.

Devon County Council has said it is backing South West Water’s appeal for urgent action to avoid further restrictions and protect the region’s most vulnerable residents.

Despite recent rainfall, parts of Devon remain in severe drought, with some reservoirs at critically low levels and a hosepipe ban remains in place.

South West Water (SWW) figures for reservoir levels show Wimbleball on Exmoor, which supports Exeter’s supplies, is down to just 14 per cent while Kennick, Tottiford and Trenchford, which serves Torbay, is at 18 per cent.

The county council said some homes could temporarily lose their piped water supply if things worsen, which would be particularly difficult for those who need water for medical or personal care, or who cannot easily collect and carry alternative supplies.

It said additional support for vulnerable households will be provided through the free Priority Services Register, tailored to customers’ needs, but stressed that saving water now can help protect them from that disruption.

Council leader, Councillor Julian Brazil, said: “Devonians always pull together at times of crisis. Drought is a slow crisis, but we all need to act now to avoid restrictions which will impact lives and businesses.

“Think about how water is vital to an older parent, a neighbour with limited mobility, or a loved one who needs help with everyday care.

“Cutting your own water use now can help avoid the need for restrictions on their usage. If they aren’t on the Priority Services Register organised by utility companies, then urge them to apply or do so on their behalf.

“Please don’t wait to make even a small change. Every drop counts and shortening showers, switching off running taps and waiting for a full washing load are simple steps we can take now to help preserve essential supplies.

“Businesses, too, need to examine their own water use and get the water conservation message out to their workforces because this will be a 24 hour a day battle to replenish our reservoirs for many weeks and months to come.

“South West Water must continue working to protect supplies and cut leakage, and as a council we will hold them to account but we all now have a part to play in reducing unnecessary demand. And don’t forget if you are on a meter then using less water means a lower bill as well.”

What you can do to help save water

Take shorter showers where possible

Turn off the tap while brushing your teeth

Run washing machines and dishwashers with full loads and skip the pre-rinse

Check for dripping taps and leaking toilets and arranging repairs

People who need additional water because of a medical condition, disability or caring responsibilities should continue using what they need. Drinking, hygiene and essential care must remain a priority.

Check that relatives, friends and neighbours who may need extra help know about the free Priority Services Register. Find out more or register at https://www.thepsr.co.uk or call 0800 032 8301.

Read the latest local information and water-saving advice at https://www.southwestwater.co.uk/environment/water-resources/severe-drought