The Raleigh Mead home run by Eastleigh Care Homes is the only one in North Devon to receive the top rating from inspectors
Celebrations are underway at a South Molton care home after it become the only one in North Devon to receive an outstanding rating.
Inspectors rated the home run by Eastleigh Care Homes as outstanding in two of five categories and good in the other three.
The Care Quality Commission watchdogs quoted in their report a relative who said ‘this has to be one of the finest homes in Britain’.
Following their unannounced visit in March, the inspectors said in their report: “People and relatives said the staff were caring, kind and compassionate. People were treated with respect and dignity.
“People benefited from a service which was extremely well run. The registered manager, director and provider all operated an open and inclusive approach.”
It makes the home the first in mid, north and west Devon to get an ‘outstanding’ and one of only about 10 in the whole county.
The home has around 60 residents, 30 with complex dementia needs and 130 staff, with Peter Barnes as registered manager.
The outstanding ratings came in the ‘effective’ and well-led’ categories and operations director Kirstie Barnes said teamwork was the key, with the efforts of all staff leading to such a good result.
She said they tailored care to suit each resident: “It’s making it fit for each individual that lives here.
“It’s all about the individual, their likes and dislikes and what we can do to make this their home.
“It’s about making our staff feel engaged and that has come about through having a strong drive here.”
You can read the full Eastleigh Raleigh Mead inspection report on the CQC website, as well as search ratings for other North Devon care homes.