Remote village enjoys 4G at last, but help is at hand for those with Freeview TV interference
New 4G mobile services have arrived in Lynmouth.
But there is a chance the 4G signal could cause interference for some people with Freeview television.
If you experience a problem, help is at hand - set-up under government direction, a company called at800 offers free support to households that rely on Freeview for their TV
Ben Roome, CEO at at800, said: “If you rely on Freeview for TV, we can arrange for one of our accredited engineers to visit your home to fix Freeview interference caused by 4G signals, free of charge.
“If you use Freeview alongside other TV services, we can send free filters which block mobile signals that are easy to fit to the aerial lead connecting to TVs and set-top boxes.”
Cable and satellite, such as Sky or Virgin, won’t be affected.
If viewers have cable and satellite T and also watch Freeview, at800 can provide free filters and advice, but not in-home engineer support.
People who live in communal properties should contact at800 and also advise their landlords about Freeview interference.
The company can provide free filters to landlords but property managers are responsible for fitting these and any associated costs.
It also offers extra support for people who are 75 years of age or older, are registered blind or partially sighted or receive any of the following benefits: personal independence payments (PIPs); attendance allowance; constant attendance allowance or War Pensioner’s Mobility Support.
Anyone who notices new Freeview interference should contact at800 on 0808 13 13 800, email www.at800.tv/contact-us or visit www.at800.tv