Health trust will keep you in loop

The NHS has committed to share with patients any letters sent between clinicians about their care.

This helps to ensure patients are better informed, less anxious and more able to make decisions about their treatment options.

The Northern Devon Healthcare NHS Trust’s approach for sharing letters with patients has now changed (as of Monday, March 3, 2014).

Previously patients ‘opted in’ to receiving copies of letters sent between trust clinicians and other healthcare professionals.

The trust has now moved to an ‘opt out’ approach for patients in Northern Devon, so people will receive copies of letters unless they tell us they do not want to. This means that if you are a patient and are happy to receive copies of letters, you do not need to do anything.


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But if you are a patient and do not wish to receive a copy, please tell your clinician or receptionist and he/she will put a record on our computer system.

The system will be rolled out to patients in Exeter, Mid and East Devon over the coming months.

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Please note that this approach relates to patients receiving care from the Northern Devon Healthcare NHS Trust.

At other trusts and GP surgeries, approaches for sharing letters with patients may vary.

Alison Diamond

Medical Director

Northern Devon Healthcare NHS Trust

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