Fremington Manor has been rated as outstanding by care watchdogs.
Care Quality Commission (CQC) inspectors highlighted the outstanding work by the care home staff in delivering the highest quality care, treatment and support tailored to all residents’ individual needs.
The home is operated by not-for-profit provider Care South and is the first home in the group to be awarded the accolade.
Inspectors also acknowledged the home’s management team for understanding the importance of valuing their staff.
The home’s outstanding ‘end of life care’ was also a key feature of the report.
Nurse manager at Fremington Manor, Corinne Topps, said: “To be rated ‘outstanding’ is such a fantastic achievement and I would like to take this opportunity to say thank you to all of the staff for their hard work and dedication, which I know is also greatly appreciated by our residents and their families.
“I’m so proud that our continued efforts have been recognised by CQC. Everyone here is so passionate about improving the quality of residents’ lives, and they work so incredibly hard to make a positive difference.”
Comments from residents and relatives in the report also reflected many of the CQC’s many findings including, staff always putting residents first and nothing being too much trouble.
The nurse manager and deputy managers were all said to have a deep commitment to palliative care.
More details on the report can be found at www.care-south.co.uk .