Fairlea can flourish
- Credit: Archant
We are writing as relatives of a resident of Fairlea Residential Home in Northam (“Care home has to be improved”, Gazette, February 27).
During the four years we have regularly visited we have found no cause to question the quality of care and commitment of the carers, despite the fact that on a number of occasions residents and relatives questioned the pressure staff appeared to be under.
Over the years Fairlea has had a reputation for providing a comfortable, homely environment with excellent catering.
We note that the issues which have come to the fore appear to date back some six months.
Prior to this the home was labouring under the debilitating impact of the proposed sale by Devon County Council.
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Then the manager, who had been in charge for several decades, retired and at least three different people have been in day to day charge since.
Finally, a number of elderly long-term residents have become in need of a high level of personal care at the same time.
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We feel sure that the action being taken by Devon County Council will once again provide a home which local people will have confidence in. However, we hope a proper balance will be maintained between administration and caring.
When we first visited the home, the door of the office of the long-serving manager was invariably open and she looked out to the reception hallway from which she observed comings and goings.
She undertook practical caring and personal interaction with residents, running not an institution but a home in which we were happy to see our relative take up residence.
There is no reason why this handsome building, with nice grounds and pleasant outlook, should not be a benchmark for local residential homes.
Mr and Mrs A Grove