Family attraction receives certificate of excellence from review site.

ANIMAL magic at Exmoor Zoo has resulted in a surprise Certificate of Excellence from travel website TripAdvisor.

Owners Lynn and Danny Reynolds were delighted when an unexpected letter from the sometimes feared review site dropped onto the zoo doormat.

The attraction near Bratton Fleming has always enjoyed good reviews on the site though and its current rating stands at 4.5 out of five stars.

Of 85 customer reviews, 57 rate the zoo as ‘excellent’, while another 25 choosing the ‘very good’ option.

Many reviewers highlighted the wide variety of unusual animals to see at the zoo and the opportunity to meet many of them through daily talks and animal encounters.

Friendly, knowledgeable staff and keepers was another aspect that visitors enjoyed.

Lynn Reynolds said the excellence certificate came ‘completely out of the blue’.

“We are absolutely delighted,” she said.

“This is a relatively small family run attraction but we constantly work to improve it for both our visitors and the animals.”