Chulmleigh Business and Enterprise Centre, staff member Sandra McMillan and learners Hazel Kendryna and Charlotte Barber swept the board at the South West Regional learndirect Achievement Awards Ceremony. The centre won the learndirect Centre of the Year
Chulmleigh Business and Enterprise Centre, staff member Sandra McMillan and learners Hazel Kendryna and Charlotte Barber swept the board at the South West Regional learndirect Achievement Awards Ceremony.The centre won the learndirect Centre of the Year Award, which recognises learndirect learning centres which have demonstrated outstanding performance in order to provide excellent customer care and tutor support for their learners.It specialises in courses reflecting the needs of its community. A recent learner satisfaction survey showed that all learners were very satisfied with the helpfulness of the staff, advice they were given and value for money at the centre.Centre manager Sandra McMillan, who was also highly commended at the ceremony in the learndirect Centre Staff Award category, said: "We are thrilled to have won! This is amazing recognition for what we do. Although we are based 20 miles from a college, learners can come to us and we can meet their training needs. We are one of the smallest centres in the South West and to have been up against the big boys and won is great!"Hazel Kendryna won the Progression Award, sponsored by OCR, which recognises learners who have progressed personally or professionally after completing a learndirect course.Hazel came to the centre at 19 as a single parent wanting to improve her maths and IT skills. Having always struggled with maths, Hazel worked hard to gain her Level 1 and 2 numeracy qualification and her confidence grew. She has faced her fear of calculating sums so successfully that she is now owner of the local greengrocer, Chulmleigh Fresh and Fruity, where she uses her numeracy skills on a daily basis! Her nominator says Hazel is a prime example of what is achievable if you really want something and work hard to get it.On winning her award Hazel said: "I'm gobsmacked! I wanted to improve my maths and help my children. "As I went on my confidence grew and everything just took off from there. "Without learndirect I'd still be cleaning toilets rather than managing a successful local business. I can't praise the tutors enough. "They have great patience and have really supported me through all this."Hazel and Chumleigh Business and Enterprise Centre will now go forward to represent the South West at the National Awards in October.