Anger over Post Office outreach van services

REPEATED failures by Post Office outreach vans have led to angry North Devon pensioners demanding a return to the static post office services says Adam Symons, the Lib Dem Prospective Parliamentary Candidate for Torridge and West Devon. The Post Office ou

REPEATED failures by Post Office outreach vans have led to angry North Devon pensioners demanding a return to the static post office services says Adam Symons, the Lib Dem Prospective Parliamentary Candidate for Torridge and West Devon.

The Post Office outreach vans are replacements for a number of post offices which were closed last year as part of the Post Office Network Change programme. Outreach vans were introduced to service communities instead. They have mobile links which enable residents to access and deposit cash.

But mobile connections over the last two weeks have been severely disrupted, with local businesses and residents unable to use the services in the van, reports Mr Symons.

He said: These outreach vans are a disaster. Nothing can replace a well-run community post office and residents are rightly up in arms at the lack of service. I predicted that the Post Office would make it so hard for residents to use the outreach services that they would eventually withdraw them completely. This looks like it is happening.


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"For many people who are not mobile and who find access to banking facilities difficult, these vans are a lifeline. Many pensioners in places such as Shebbear are very angry that the service is failing them. The Post Office needs to pull its finger out and sort these issues now.

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