Torridge District Council has employed two compliance officers to help resolve any issues after changes to its waste and recycling services.
For a seven-week period the two officers, along with a recycling monitoring officer, will be undertaking a door-to-door campaign in the district.
They will initially be targeting key hotspot areas where concerns have been raised about the changes, which include moving to a fortnightly black bin bag collection.
The changes have also seen extra containers for recycling, which will be collected weekly, and a new food waste collection.
Councillor Mervyn Langmead, lead member for waste and recycling, said: “Torridge District Council continues to make over 50,000 waste and recycling collections each week from domestic properties across our largely rural district and we wish to engage with residents to ensure that recycling levels are raised.
“The volumes of materials collected on the different rounds highlight those areas were recycling is lower than other areas and our compliance officers will seek to actively engage with those residents to encourage them to recycle more.
“We also receive complaints from the public about black bags and waste material being put out early/left for prolonged periods, sometimes outside business premises which do not qualify for waste and recycling collections paid for by council tax payers, and the compliance officers will be looking to tackle any issues which could lead to untidy streets or vermin infestations.
“I really hope that the public welcome and support this excellent initiative to help improve our local environment.”
Due to the changes in collections dates and times across the district, residents are being reminded that black bags must be put out for collection by 5.45am.
Recycling boxes and bags and garden waste bins should be put out for collection by 7am.