Don't miss a story sign up to the North Devon Gazette's FREE daily newsletter CLICK HERE

Television woes for thousands of people

PUBLISHED: 09:04 03 September 2013 | UPDATED: 09:04 03 September 2013

Bideford television repairman Andrew Harding, who owns FixIt in Bideford, said he had received more than 400 calls about the problem from disgruntled Freeview viewers in the last month.

Bideford television repairman Andrew Harding, who owns FixIt in Bideford, said he had received more than 400 calls about the problem from disgruntled Freeview viewers in the last month.

Archant

Television repair man says he has been innundated with calls from viewers from Hartland to Ilfracombe left with dodgy, juddering television channels after transmitter fault.

THOUSANDS of people have been experienced faults with their television after a problem caused by the Westward Ho! Freeview transmitter.

Television repairman Andrew Harding, who owns FixIt in Bideford, said he has been losing sleep over the amount of calls he has received.

He said: “I must have had in excess of around 400 calls about the problem from disgruntled television viewers in the last month.

“Our answer phone only holds 65 messages and it has been maxing out every day.

“It’s going to take me until at least Christmas to get around to everyone at this rate.”

Mr Harding said the problem had affected non-BBC channels in thousands of homes from Hartland to Ilfracombe.

He said: “It started when we had that major heat-wave, but since the bank holiday weekend the shop has been full every day.”

The Stanbury family in East-the-Water is one of those in the 50-mile radius covered by the transmitter who has experienced problems.

“Most nights you are lucky to get even one syllable before the frame freezes to a juddering wreck,” said Millie Stanbury.

“While some people can realign aerials to pick up signal from Torrington or Wales, the vast majority are left with no commercial channels.”

Len Phillips, who lives in Westward Ho!, said the quality received from the transmitter appeared to be the problem rather than the signal strength.

“We’ve got around it by watching the HD channels as they seem to be unaffected, but it’s been going on for over a month,” said Mr Phillips.

“Nobody seems to want to take any responsibility for it.”

The Gazette contacted Freeview yesterday (Monday) about the problem, who passed the query onto Arqiva, who manage the maintenance of the transmitter.

Arqiva spokesman Kathryn Meadmore said the signal had been restored that day.

She said: “It was indeed a transmitter fault, which has been fixed by Arqiva’s engineers and the signal has been restored today [Mon].

“We apologise to audiences for the inconvenience and acted as quickly as possible to repair the fault.”

Comments have been disabled on this article.

Other News Stories

15:05

Want to help beat cancer? Join the Relay For Life event at Barnstaple Rugby Club today (Saturday) and right through the night until Sunday lunchtime

Read more

The MetOffice has issued a yellow weather warning for heavy rainfall and thunderstorms across North Devon today (Saturday).

Read more
12:00

Take a look at the super pictures our iwitness24 photographers have been capturing this week.

Read more

Five days of Chulmleigh Old Fair 2017 from Tuesday, July 25 to Sunday, July 30

Read more
09:00

Hundreds turned out for the annual Dogs Trust Ilfracombe Fun Day at Mullacott Equestrian Centre

Read more

Appeal started by Ilfracombe friends sees offers flood in from all over the UK and as far away as New Zealand.

Read more
Yesterday, 16:48

Club gets refurbished changing facilities in time for the new football season

Read more
Yesterday, 16:00

Butcher’s knives and bayonette are among 100 knives handed in at Barnstaple Police Station - but front desk staff urge people not to wait for an amnesty to hand in blades.

Read more
Yesterday, 13:50

Bideford New Year’s Eve celebrations will continue this year, as organisers promise children and adult’s entertainment, as well as ‘bigger and better’ fireworks than ever.

Read more
Yesterday, 13:22

North Devon flood alerts are in place and the Met Office is warning up to two centimetres of rain could fall in a very short time

Read more

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 17°C

min temp: 9°C

Most Read News

Useful Links

Advertise in the paper
Submit a Story
Subscribe to the paper
Competitions
North Devon Football League
Order Photos
Family notices
iwitness24
Facebook
Twitter
Google Plus Page
Reader Travel

Family Notices 24

Read Online

Image
Read the North Devon Gazette e-edition E-edition

Newsletter Sign Up

Sign up to receive our regular email newsletter
HOT JOBS

Show Job Lists

Local business directory

North Devon's trusted business finder

Find planning applications