North Devon Council says it has listened to customers and returned the winter garden waste collections to twice a month in November
North Devon Council’s garden waste collection will return to a fortnightly service next November.
The council’s decision to make the collection once a month during the winter has proved unpopular with residents.
At a meeting of the executive on Monday it was resolved to reinstate the two weekly service for November this year, only going to four weeks for December and January.
The winter service currently costs £36 and residents who sign up will also receive a timetable with their collection dates.
At the meeting, Rodney Cann, executive member for the environment, said the council was now effectively providing a commercial service.
He said: “It’s quite evident that we got it wrong and we should recognise that now is the time to put it right.”
Afterwards, he added: “We have listened to our residents, many of whom felt that November was too early to move to four-weekly collections, and responded by making the decision to reduce our winter schedule this year.
“It remains the case that less garden waste is produced during the winter months, but as we have had mild winters for the last couple of years our customers have asked us to continue collecting garden waste fortnightly until the end of November, as they clear their gardens of autumn leaves and windfall.
“I hope this decision will show residents that we take their feedback seriously and respond to concerns accordingly.”
You can sign up for garden waste collections on North Devon Council’s website at www.northdevon.gov.uk/bins-and-recycling or by calling customer services on 01271 374776.