Council asks for public to take part in survey

09:00 19 January 2014

Riverbank House.

Riverbank House.

Archant

Torridge District Council is asking people to take part in the short survey.

TORRIDGE District Council is asking members of the public to take part in a short survey on its customer service.

The survey is part of a review on the work Torridge does. Responses will be used to help the council modify the way it meets customers’ needs.

Council leader Philip Collins said: “Government cuts are forcing local authorities to change the way in which they work, and Torridge is no exception.

“We’re currently reviewing all of our services and part of the process is asking people what they think, and how we can improve our services to them. As a starter, we’re asking people when, where, and why they come into council offices.

“We’re committed to providing an excellent customer experience and our aim is to get it right first time, every time, on time, for everyone.”

Jenny Wallace, head of paid services, added: “We are also interested in how you feel about using new technologies such as the internet and our website.

“You don’t have to tell us your name but by providing this data you will assist us in understanding what matters to you, our customers, so that we can try to adapt any future changes with these needs in mind.”

The survey closes on February 28 and is on the council’s website at www.Torridge.gov.uk/consultations.

Hard copies are available at each of the council’s offices.

0 comments

Other News Stories

Mark Berry in Putsborough. Picture from www.facebook.com/CALMSWCPchallenge

Mark Berry, 53, is on track to break the current world record for the 690-mile run today (Thursday).

Read more
Bideford Bike Show

This Saturday Bideford Bike Show hopes to see more than 1,500 lining up along the Quay to raise money for three local charities.

Read more
08:29
The emperor moth. Picture: Patrick Clement/Butterfly Conservation

Have you seen an emperor moth or green hairstreak butterfly lately...?

Read more
07:29
Council staff will have left the Civic Centre by the end of June

Local groups who can use office furniture and equipment invited to get in touch

Read more
55 minutes ago
Petroc University Centre

Find out more about studying for a degree at Petroc in Barnstaple with open event.

Read more
08:30
Kirsty Robb outside of Crumb Creations which opens this weekend. Picture: Sarah Howells

Kirsty Robb, 25, from Braunton is making her dream become a reality by opening new shop in Queen’s Walk this Friday.

Read more
Yesterday, 17:21
The former RAF watchtower at Winkleigh is up for sale.

Parts of historic World War Two fighter station up for sale on June 17

Read more
Yesterday, 17:16
The Mayor, Val Elkins, conducts the official opening of the new RGP Architects building.

Local architects transform a former derelict building into something rather eye-catching...

Read more
Yesterday, 17:08
The Tyrrell Hospital in Ilfracombe

Commissioners are set to decide today whether to reduce beds at Ilfracombe, South Molton, Bideford and Holsworthy.

Read more
Yesterday, 14:36
North Devon Beer Festival 2015

Hundreds of people descended on Barnstaple’s pannier market over the bank holiday weekend for the annual North Devon Beer Festival.

Read more

Local Weather

Partly Cloudy

Partly Cloudy

max temp: 14°C

min temp: 10°C

Most Read News

Great British Life


Great British Life
Advertise in the paper
Submit a Story
Subscribe to the paper
Competitions
North Devon Football League
Order Photos
Family notices
iwitness24
Facebook
Twitter
Google Plus Page
Family Notices 24

Digital Edition

Image
Read the North Devon Gazette e-edition today E-edition



North Devon's trusted business finder