Don't miss a story sign up to the North Devon Gazette's FREE daily newsletter CLICK HERE

Council asks for public to take part in survey

09:00 19 January 2014

Riverbank House.

Riverbank House.

Archant

Torridge District Council is asking people to take part in the short survey.

TORRIDGE District Council is asking members of the public to take part in a short survey on its customer service.

The survey is part of a review on the work Torridge does. Responses will be used to help the council modify the way it meets customers’ needs.

Council leader Philip Collins said: “Government cuts are forcing local authorities to change the way in which they work, and Torridge is no exception.

“We’re currently reviewing all of our services and part of the process is asking people what they think, and how we can improve our services to them. As a starter, we’re asking people when, where, and why they come into council offices.

“We’re committed to providing an excellent customer experience and our aim is to get it right first time, every time, on time, for everyone.”

Jenny Wallace, head of paid services, added: “We are also interested in how you feel about using new technologies such as the internet and our website.

“You don’t have to tell us your name but by providing this data you will assist us in understanding what matters to you, our customers, so that we can try to adapt any future changes with these needs in mind.”

The survey closes on February 28 and is on the council’s website at www.Torridge.gov.uk/consultations.

Hard copies are available at each of the council’s offices.

0 comments

Other News Stories

Yesterday, 09:00

Pupils at St Helen’s school in Abbotsham have been learning about road safety in the Honest Truth campaign with police and the fire service.

Read more
Fri, 18:00

Plans are going on show tomorrow (Saturday) for new holiday units at Knapp House in Northam.

Read more
Fri, 16:35

Can you top Kevin’s Christmas lights spectacular?

Read more
Fri, 15:53

Outline plans show access road to new development will run through ‘enhanced’ play area

Read more
Fri, 11:00

Motions to pause reviews which could jeopardise services at North Devon District Hospital and to ensure fair funding for services were unanimously passed at County Hall on Thursday.

Read more
Fri, 10:23

This year New Year’s Eve revellers in Bideford can expect to celebrate music through the decades on December 31.

Read more
Fri, 09:16

The singer-songwriter wrote a touching tribute to Mr Collins, who died on Saturday

Read more
Fri, 08:56

Bideford’s brand new Starbucks coffee shop is opening at Atlantic Park in Clovelly Road on Monday.

Read more
Thu, 15:09

Readers have been expressing both joy and frustration at Roundswell plans which include a new Costa Coffee, Aldi and Marston’s pub.

Read more
Thu, 14:57

The brand new store in Clovelly Road has created 40 new jobs in Bideford.

Read more

Local Weather

Overcast

Overcast

max temp: 11°C

min temp: 3°C

Most Read News

Useful Links

Advertise in the paper
Submit a Story
Subscribe to the paper
Competitions
North Devon Football League
Order Photos
Family notices
iwitness24
Facebook
Twitter
Google Plus Page
Reader Travel

Family Notices 24

Read Online

Image
Read the North Devon Gazette e-edition E-edition

Newsletter Sign Up

HOT JOBS

Show Job Lists

Local business directory

North Devon's trusted business finder

Find planning applications